Frequently Asked Questions
Common questions about Khan Associates, our products and how we work. For questions about a specific brand, visit that brand’s own page, each one has its own FAQ section covering brand-specific details.
About Khan Associates
Is Khan Associates an authorized distributor?
Yes. Khan Associates holds authorized distribution rights for 12 international brands across chemicals, laboratory instruments and process solutions. Visit our international brands we represent in Pakistan page for the full list.
How long has Khan Associates been in business?
Khan Associates has served Pakistani industry since 1994, growing from a single office to a nationwide presence with corporate offices in Lahore and Karachi.
Which industries does Khan Associates serve?
We serve the sugar industry, textile processing, water and waste water treatment, pharmaceuticals, food and beverage, power generation and research and laboratory sectors, among others.
Ordering and Delivery
Which areas does Khan Associates deliver to?
Our Lahore and Karachi offices support supply and technical service across Pakistan.
Is there a minimum order quantity?
Minimum order requirements vary by product and brand. Share your requirement through our inquiry form and our team will confirm what applies to your order.
How can I request a quotation?
Contact us by phone, WhatsApp or the inquiry form on our Contact Us page with your product or brand requirement, and our team will respond within one working day with a formal quotation.
Do you supply genuine, authorized products?
Yes. Every product is sourced through official distribution channels, with technical data sheets and batch documentation, not through unauthorized or grey-market channels.
Technical and Support
Do you provide installation and after-sales support?
Yes. Our technical team provides installation, commissioning, calibration and after-sales support for the instruments and systems we supply. Visit our Services page for the full range of technical support we offer.
Can you help me choose the right product for my application?
Yes. Our technical team provides application guidance based on your specific process, sample type or industry, rather than a generic recommendation.
Do you provide documentation for regulatory or audit purposes?
Yes. We provide certificates of analysis, batch documentation and calibration records to support your quality and regulatory files.
Still Have a Question?
If your question is not covered here, reach out directly and our team will help. Reach us by phone, WhatsApp or the inquiry form, and we will respond within one working day.