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Your One-Stop Partner for Premium Chemicals, Lab Instruments & Process Solutions.

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Khan Associates 184-S, Quaid-e-Azam Industrial Estate Kot Lakhpat, Lahore, 54770, Pakistan

Privacy Policy

Khan Associates (“we”, “us”, “our”) operates khanassociates.net. This Privacy Policy explains what information we collect through this website, how we use and protect it, and the choices available to you. By using this website, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly: when you submit our Contact Us form or any inquiry form on this website, we collect the information you enter, which may include your full name, email address, phone number, subject and message content.

Information collected automatically: like most websites, we use Google Analytics to understand how visitors use our site. This automatically collects general information such as your approximate location, device type, browser, pages visited, and how you arrived at our website. This information is aggregated and does not identify you personally.

WhatsApp communication: if you contact us through the WhatsApp link on our website, your conversation is handled through WhatsApp’s own platform and is subject to WhatsApp’s privacy policy in addition to this one.

2. Google Maps

Our Contact Us page includes an embedded Google Map to show our office location. Loading this map may allow Google to collect data according to its own privacy policy. We do not control this data collection, it is part of Google’s service.

3. How We Use Your Information

  • To respond to inquiries submitted through our forms and provide quotations
  • To communicate with you about products, services, brands or business matters you have raised with us
  • To understand overall website usage and improve our content and navigation
  • To meet legal, accounting or regulatory requirements where applicable

We do not sell, rent or trade your personal information to third parties for marketing purposes.

4. Cookies

Our website may use cookies, small files stored on your device, to support basic website functionality and analytics tracking. You can disable cookies at any time through your browser settings. Disabling cookies may affect how some parts of the website function.

5. Data Sharing

We do not share the personal information you submit through our forms with third parties, except where required to respond to your inquiry (for example, forwarding a technical question to the relevant department internally), or where required by law.

6. Data Storage and Security

Information submitted through our website is stored on our website’s hosting infrastructure and internal systems. We take reasonable technical and organizational measures to protect this information from unauthorized access, alteration, disclosure or loss. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain inquiry and contact information for as long as necessary to respond to your request and maintain a reasonable business record, unless you request earlier deletion as described below.

8. Third-Party Links

Our website contains links to third-party websites, including the official websites of the international brands we represent. We are not responsible for the privacy practices or content of these external websites, and encourage you to review their own privacy policies.

9. Your Rights

You may contact us at any time to:

  • Ask what information we hold about you
  • Request a correction to inaccurate information
  • Request that we delete your information from our records, subject to any legal or business record-keeping requirements

To exercise any of these rights, contact us using the details in Section 11 below.

10. Children’s Privacy

This website and our services are intended for business use by adults. We do not knowingly collect personal information from children.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us at info@khanassociates.net or through our Contact Us page.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The updated version will be posted on this page.